What You Need To Know About VoIP on NBN

VoIP stands for voice over internet protocol, though it is sometimes abbreviated to IP or internet protocol. This is a method of making phone calls using an internet connection rather than a traditional landline. The caller simply dials a number, as they would with any other type of connection. This sends a request to the recipient through the VoIP provider, who connects the call.

For connecting VoIP calls, two protocols are commonly used: UNI-D and UNI-V. The UNI-V protocol, which provides a more reliable connection, is only available if you have a fibre connection running directly up to your business or home.

What exactly is NBN?

NBN stands for National Broadband Network, a government-backed initiative that is currently underway to bring high-speed, highly reliable broadband to homes and businesses across Australia. The goal is to improve the economy and overall quality of life for all Australians, regardless of where they live. This works well with VoIP phones because it means that a growing number of Australians and, eventually, all Australians will be able to make phone calls using this VoIP service.

The difference between a standard phone and VoIP

Using VoIP on NBN will feel very similar to using a traditional phone. After you have completed the setup, you will use your phone in the same manner that you have always used it, dialling numbers and speaking with the call recipient. This is a benefit of VoIP phones because it eliminates the need for businesses to invest in re-training team members, and residential users can use the phone with confidence even if they are not very technologically advanced.

The main distinction is that calls are connected via an internet connection rather than a landline. This has the potential to improve call quality and connection reliability. You may not even need to purchase a new handset device to connect to NBN if you have a VoIP-compatible handset.

What does the future of VoIP phones on NBN look like?

Because many traditional landline services are being phased out as NBN rollout nears completion, it appears that switching to VoIP will be mandatory for users connecting to the NBN. Some users may be able to keep their original copper landlines, but the vast majority will have to switch to VoIP on NBN.

You have most likely already used some form of VoIP for your business. VoIP services are required for Zoom calls, Skype meetings, and even FaceTiming with clients and coworkers. Companies have been using VoIP for decades, but with the addition of the high-speed NBN network and rapidly evolving technology, now is an excellent time to switch from office landlines to VoIP service.

Aside from the convenience and simplicity of VoIP, lower monthly costs are a great reason to switch from traditional phone service to VoIP on NBN. A traditional phone company's monthly bill can put a dent in your bank account due to extensive cable maintenance, industry pricing requirements, and overhead costs.